
How Smart Salespeople Are Using AI to Close More Deals (Part 3)
How Smart Salespeople Are Using AI to Close More Deals
Part 3 — THE FINAL PART
The technology is changing. The tools are getting smarter. But the fundamentals of great selling? Those still belong to YOU.
Let's finish this trilogy with the part that actually makes you MONEY.
In Part 1, we talked about the tools you need to navigate this fast-moving AI world.
In Part 2, we exposed five mistakes even intelligent, hardworking people make when using those tools.
Today, we're bringing everything together.
And we're taking it straight into the SALES ARENA.
Because tools are nice. Knowledge is valuable. Avoiding mistakes is smart.
But in sales, none of that means much if it never translates into better conversations, stronger relationships, more appointments, and ultimately MORE REVENUE.
Now, before somebody misunderstands me, let me make something perfectly clear.
AI does not make you a great salesperson.
It doesn't give you integrity. It doesn't create hunger. It doesn't develop your confidence, your discipline, or your ability to connect with another human being.
And it certainly doesn't walk into a difficult sales conversation and magically close the deal for you.
But what it CAN do is help a serious salesperson become more prepared, more organized, more informed, and more effective.
And in a business where small improvements can make enormous differences, that's worth paying attention to.
I've spent more than 30 years working with people, coaching, training, and studying what separates those who consistently perform from those who constantly struggle.
And one thing has never changed.
The salesperson who prepares better, listens better, follows through better, and manages their state of mind better has an enormous advantage over the salesperson who simply shows up and hopes for the best.
AI gives you new ways to develop that advantage.
But only if you actually USE IT.
Here are seven practical ways.
1. The 60-Second Pre-Call Advantage — Stop Walking Into Sales Calls BLIND
Let me ask you something.
Would you walk into an important job interview knowing absolutely nothing about the company?
Probably not.
So why would you walk into a sales appointment knowing almost nothing about the person or business you're trying to help?
Yet salespeople do this every day.
They pick up the phone.
They introduce themselves.
They start pitching.
And then they wonder why the prospect doesn't seem interested.
Here's the problem.
You started talking before you understood who you were talking TO.
Preparation changes that.
Today, AI can help you organize publicly available information about a prospect's company, industry, business model, and potential challenges.
Imagine you're selling business services to a construction company.
Instead of walking into the conversation cold, you research the company and ask AI to help you understand the kinds of problems businesses in that industry commonly face.
Now you're better prepared to ask intelligent questions about scheduling, staffing, profitability, customer retention, or operational efficiency.
You're not guessing what that particular company needs.
You're developing a starting point for a meaningful conversation.
THE ACE METHOD
Try asking:
"I'm preparing for a sales conversation with a company in the construction industry. Help me understand five common operational challenges businesses in this field may face. Give me five thoughtful discovery questions I can ask without making assumptions about this particular company. Clearly distinguish verified information from general industry possibilities."
Read the response.
Check any important facts.
And use what you've learned to prepare questions, not pretend you already know the answers.
One more thing: don't dump private prospect information into an AI tool without permission or appropriate data protections.
And that 60-second advantage? Think of it as a quick preparation routine, not a promise that every prospect can be researched accurately in one minute.
THE SALES LESSON:
Great salespeople don't prepare so they can impress the prospect with everything they know.
They prepare so they can ask better questions and understand what they DON'T know.
That's where great conversations begin.
2. Objection Sparring — Fight the Battle BEFORE You Enter the Ring
Every salesperson knows the feeling.
You're having a great conversation.
The prospect is engaged.
They're nodding.
Everything seems to be going your way.
Then suddenly:
"Your price is too high."
Or:
"I need to think about it."
Or my personal favorite:
"Send me some information, and I'll get back to you."
And just like that, the salesperson who seemed completely confident five seconds earlier starts stumbling.
Why?
Because they weren't prepared.
Not necessarily because they didn't know their product.
But because they hadn't prepared themselves for the difficult part of the conversation.
This is where AI can become a remarkably useful practice partner.
Before an important appointment, you can have it play the role of a skeptical customer.
A demanding business owner.
A cautious purchasing manager.
A CFO who questions every dollar.
Or an annoyed prospect who has already been disappointed by another company.
You can rehearse how to respond when the conversation gets uncomfortable.
THE ACE METHOD
Use a prompt like this:
"Act as a skeptical business owner considering my service. Challenge me with realistic objections about price, timing, trust, competition, and return on investment. Present one objection at a time. Wait for my response. Then evaluate how effectively I listened, acknowledged the concern, asked questions, and explained the value. Be demanding but fair."
Now PRACTICE.
Don't just read the objections.
ANSWER THEM.
Out loud.
As though there's a real human being sitting across from you.
Because there's a major difference between knowing what you should say and being able to say it naturally while under pressure.
And here's an important coaching lesson:
An objection isn't always something you need to defeat.
Sometimes it's a legitimate concern.
Sometimes your product isn't the right fit.
Sometimes the customer needs more information.
And sometimes the best sales decision is to respectfully walk away.
The goal isn't to manipulate somebody into saying yes.
The goal is to become skilled enough to understand the objection, address it honestly, and help the prospect make a confident decision.
THE SALES LESSON:
Confidence isn't pretending you have every answer.
Confidence is knowing you've prepared well enough to handle the questions you haven't heard yet.
3. Follow-Up That Gets Answered — Stop Sending Messages That Sound Like Nobody Cares
Let's talk about one of the most expensive habits in sales.
BAD FOLLOW-UP.
You spend 45 minutes speaking with a prospect.
You uncover their challenges.
You discuss possibilities.
They share something important about their business.
You agree to reconnect.
And three days later, you send:
"Hi John, just checking in to see if you had any thoughts."
Seriously?
That's your follow-up?
You had an entire conversation with this person, and the best you could come up with was "just checking in"?
No wonder people don't respond.
Your message gives them no meaningful reason to continue the conversation.
A great follow-up should demonstrate that you listened.
That you understood.
That you remember what matters to them.
AI can help you draft a thoughtful message from accurate, appropriately handled meeting notes.
Suppose a business owner told you that slow customer response times were costing them sales.
Instead of sending another forgettable email, you might write:
"John, I kept thinking about what you mentioned regarding the delays between receiving customer inquiries and getting your team to respond. You said that improving that process was a priority this quarter. I put together two possible approaches we can review. Would Thursday afternoon work for a quick conversation?"
See the difference?
One email says:
"I'm following up because I want something."
The other says:
"I listened, I understood, and I'm bringing something relevant to the conversation."
THE ACE METHOD
Ask AI:
"Using these approved meeting notes, draft a brief, professional follow-up email. Reference the prospect's specific concern, summarize the next step we discussed, and suggest one clear action. Keep the language human, natural, and direct. Do not invent promises, facts, or commitments."
Then review it yourself.
Remove anything artificial.
Make sure every detail is accurate.
And SEND IT.
THE SALES LESSON:
Automation can help you communicate faster.
But attention, sincerity, and follow-through are what make communication meaningful.
Don't confuse personalized wording with an actual relationship.
Earn the relationship.
4. Proposals in Minutes — Let AI Build the Structure, YOU Build the Value
I've watched salespeople spend hours preparing proposals that should never have required that much time.
They adjust formatting.
Rewrite the introduction.
Move paragraphs around.
Search for the right wording.
And somehow spend more time making the document look impressive than making sure it solves the customer's problem.
Listen carefully.
Your prospect isn't buying your proposal. They're buying the value they believe your proposal will deliver.
A beautiful document cannot rescue a weak offer.
And a great offer can lose its power when buried under confusing explanations.
AI can help you organize the information, draft a clear structure, and turn rough notes into a professional starting point.
Let's say you sell employee sales training.
You've already met the business owner and identified three challenges:
Their sales team struggles with objections.
Their appointment-to-sale conversion needs improvement.
And their follow-up process is inconsistent.
AI can help you structure a proposal around those specific issues.
The customer's objectives.
The proposed training approach.
The timeline.
The responsibilities.
The investment.
And how progress will be measured.
But here's where YOUR expertise becomes essential.
AI doesn't know what results you can honestly promise.
It doesn't automatically understand your delivery capacity.
It shouldn't invent testimonials, prices, guarantees, or financial returns.
And it certainly shouldn't make commitments on your behalf.
THE ACE METHOD
Try:
"Help me organize a sales training proposal based on the following confirmed client needs. Include an executive summary, problem statement, recommended approach, timeline, deliverables, and success measures. Do not invent pricing, guarantees, testimonials, or expected results. Flag any missing information that requires my decision."
Let AI organize the structure.
Then bring in the human judgment.
The empathy.
The knowledge.
The business experience.
The credibility.
THE SALES LESSON:
Speed is valuable.
But speed without accuracy, trust, and understanding is just another way to make mistakes faster.
AI can help write the proposal. YOU must stand behind every word in it.
5. The Post-Call Debrief — Your Next Sale May Be Hiding in Your Last Conversation
Here's something that separates average salespeople from serious professionals.
The average salesperson finishes a call and moves on.
The professional asks:
"What just happened, and what can I learn from it?"
Think about that.
You spend 30 minutes talking to a prospect.
You discover their goals.
You hear their concerns.
You explain your offer.
Maybe you move the deal forward.
Maybe you don't.
Either way, you've just gathered valuable information.
But what happens next?
The phone rings.
Another appointment starts.
Somebody interrupts you.
By the end of the day, you can barely remember exactly what was discussed.
Important details disappear.
Commitments get forgotten.
Follow-up becomes generic.
And opportunities quietly slip away.
This is where AI can assist with a simple post-call review.
After a conversation, take a few minutes to record or organize your notes.
Only use recordings or transcripts where you have the necessary consent, and follow your company's privacy requirements.
Then ask AI to identify:
What the customer said they needed.
What concerns were raised.
What commitments were made.
Which questions remain unanswered.
What should happen next.
But don't stop there.
Ask something more valuable.
"How could I have handled that conversation better?"
Now you're not just managing a sales opportunity.
You're developing your skills.
THE ACE METHOD
Try:
"Review these sales notes. Separate confirmed facts from assumptions. Identify the prospect's concerns, my commitments, the next agreed action, and any missing information. Then suggest three ways I could improve my discovery questions or communication during the next conversation."
And remember: AI can only analyze the information you provide. It cannot reliably tell you what happened in a conversation that wasn't captured in the notes.
THE SALES LESSON:
The sale doesn't end when the conversation ends.
In many cases, that's where the real work begins.
The fortune isn't simply in the follow-up. It's in the quality of your FOLLOW-THROUGH.
6. Know Who to Call First — Stop Confusing Activity With Opportunity
Every salesperson has had one of those mornings.
You open your computer.
You look at your pipeline.
You see 50 names.
And suddenly you're asking yourself:
Who do I call?
Who needs a follow-up?
Which opportunity is closest to moving forward?
Who hasn't heard from me?
Who should I prioritize?
So what happens?
You call the easiest person.
Or the friendliest.
Or the prospect who always answers.
Or the one whose name happens to be at the top of your list.
You get busy.
You feel productive.
But you may be neglecting the opportunities that deserve your attention.
Activity is not the same as progress.
AI can help organize your pipeline and suggest priorities based on information you already have.
Deal value.
Sales stage.
Last contact date.
Upcoming commitments.
Customer urgency.
Known obstacles.
And likelihood of moving forward, where you have enough evidence to make a reasonable assessment.
But there's an important distinction.
AI doesn't magically know which prospect will buy.
Its rankings depend on the accuracy and completeness of your data.
And you shouldn't upload confidential customer records into an unapproved system.
THE ACE METHOD
Using appropriately protected pipeline information, ask:
"Review this sales pipeline and suggest which opportunities deserve attention this week. Consider confirmed next steps, deal stage, time sensitivity, last contact date, and known customer needs. Explain your reasoning, identify missing data, and don't assume that the highest-value deal is automatically the highest priority."
Now look at the recommendations.
Question them.
Adjust them.
And build your calling plan.
THE SALES LESSON:
Don't make 50 calls simply so you can tell yourself you made 50 calls.
Make the right calls.
For the right reasons.
At the right time.
And remember, the best salespeople don't only chase the biggest opportunities.
They manage their commitments and protect the relationships they've worked so hard to build.
7. The 15-Minute Morning Briefing — WIN THE DAY BEFORE THE DAY BEGINS
This is my favorite.
Not because it's the most technologically impressive.
But because it connects directly to something I've been teaching salespeople for years.
Your sales day doesn't begin with your first customer. It begins with the state of mind you bring into that first conversation.
I've seen talented salespeople ruin an entire morning before making a single call.
They wake up late.
Grab the phone.
Check social media.
Read something negative.
Get distracted by messages.
Rush out the door.
And by the time they reach their first appointment, their mind is already scattered.
They're physically present.
But mentally?
They're everywhere except where they need to be.
Now imagine a different morning.
You get up.
You take control of your attention.
You review your objectives.
You know who needs your attention.
You understand your commitments.
You prepare yourself for the conversations ahead.
And instead of reacting to whatever happens, you begin your day with direction.
AI can support this process by helping you organize your information into a short briefing.
THE ACE METHOD
Give AI your appropriately shared schedule, task list, and current priorities. Then ask:
"Help me prepare for my sales day. Based only on the information provided, identify my three most important priorities, appointments requiring preparation, outstanding commitments, and one potential problem I should address early. Keep the briefing practical and concise. Flag missing information rather than inventing details."
Then do something most people forget.
Close the app.
Put down the phone.
And TAKE ACTION.
Because the briefing itself isn't the victory.
The execution is.
And one more thing.
Don't let the morning briefing become another 15 minutes of procrastination disguised as preparation.
If you already know what needs to be done, stop asking AI to tell you.
GO DO IT.
THE SALES LESSON:
Your calendar may determine where you need to be.
Your pipeline may determine who you need to contact.
But your state of mind helps determine HOW you show up.
And how you show up matters.
Especially in SALES.
Here's What Nobody Tells You About AI and Sales
AI is changing the sales profession.
There is no serious reason to pretend otherwise.
Research can happen faster.
Routine administrative work can become easier.
Communication can be drafted more efficiently.
Information can be organized more effectively.
And salespeople who learn how to use these capabilities may gain meaningful advantages.
But I want you to understand something.
Technology can improve your preparation. It cannot manufacture your CHARACTER.
It cannot make you genuinely care about the person sitting across from you.
It cannot force you to listen when you'd rather be talking.
It cannot give you the courage to ask a difficult question.
It cannot make you honest when you're tempted to exaggerate.
And it cannot build trust if your behavior keeps destroying it.
Those things?
They belong to YOU.
I've watched salespeople with expensive systems, sophisticated software, beautiful presentations, and every conceivable advantage struggle to produce consistent results.
And I've watched salespeople with modest resources outperform them.
Why?
Because they developed the habits that matter.
They prepared.
They listened.
They asked questions.
They handled rejection.
They respected their customers.
They managed their emotions.
They followed through.
And they didn't let one bad conversation destroy their next opportunity.
Now imagine combining those qualities with the right technology.
That's where things get interesting.
AI doesn't replace the need to become a better salesperson. It gives the serious salesperson additional ways to get better.
And the people who ignore that opportunity may eventually find themselves competing against professionals who are better prepared and more efficient.
Not because AI automatically makes someone superior.
But because improved preparation and execution can create a real competitive advantage.
YOUR ACTION PLAN — Seven Strategies. Five Moves. NO EXCUSES.
I don't want you finishing this article, nodding your head, and moving on with your life as though nothing happened.
I want you to DO SOMETHING.
1. BEFORE YOUR NEXT SALES CALL — PREPARE.
Spend a few minutes researching the prospect's business. Use AI to organize what you've learned and develop three thoughtful questions. Never confuse assumptions with verified facts.
2. PRACTICE YOUR TOUGHEST OBJECTION.
Think about the objection that makes you uncomfortable. Price? Timing? Competition? Trust? Have AI challenge you, then practice your answer out loud until it becomes more natural.
3. UPGRADE YOUR FOLLOW-UP.
Choose one prospect you've recently spoken with. Write a message that addresses something specific and meaningful from your conversation. Give that person a real reason to respond.
4. TAKE CONTROL OF YOUR PIPELINE.
Review your opportunities. Identify your priorities. Make sure no important commitment is being ignored. Use AI to assist with organization and analysis where your data can be handled securely.
5. OWN YOUR MORNING.
Tomorrow, before you get dragged into everybody else's agenda, take 15 minutes to review your goals, commitments, and most important actions.
Use AI if it helps.
Then put the technology aside and EXECUTE.
Because at the end of the day, the person responsible for your performance is still staring back at you in the mirror.
Last Thought… The Final Message of This Trilogy
Three articles.
Ten tools to help you navigate the AI world.
Five mistakes to stop making.
Seven ways to improve your sales performance.
But I don't want you walking away thinking this trilogy was really about artificial intelligence.
It wasn't.
It was about YOU.
Your willingness to learn.
Your ability to adapt.
Your discipline to practice.
Your judgment to question.
Your courage to act.
And your refusal to allow a changing world to become an excuse for standing still.
Because the world WILL continue changing.
New technology will appear.
Old systems will disappear.
Entire industries will evolve.
And the people who spend their lives complaining that things aren't the way they used to be will have a difficult time keeping up.
But you don't need to chase every change.
You need to develop the mindset that allows you to respond intelligently when change arrives.
That's the difference.
A weak mindset sees change as a threat.
A disciplined mindset asks, "How do I adapt, improve, and make the most of this?"
And in sales, mindset isn't just something you talk about at a motivational meeting.
It's what gets you out of bed after a terrible day.
It's what keeps you professional after hearing "no" for the tenth time.
It's what stops yesterday's rejection from poisoning today's opportunity.
It's what drives you to prepare when nobody is watching.
And it's what reminds you that the customer sitting across from you deserves your full attention, regardless of how advanced the technology on your desk may be.
AI may help you work faster. Your mindset determines whether you're moving in the right direction.
So here's my challenge.
Stop collecting tools you'll never use.
Stop studying strategies you'll never practice.
Stop waiting until you feel completely ready.
And stop confusing preparation with achievement.
Learn what matters.
Practice what works.
Measure your progress.
Correct your mistakes.
And keep going.
Because in sales, just like in life, nobody can do the most important part for you.
YOU HAVE TO SHOW UP.
YOU HAVE TO DO THE WORK.
YOU HAVE TO EARN THE TRUST.
And when the opportunity presents itself…
YOU HAVE TO BE READY TO CLOSE.
That's how you build a stronger career.
That's how you become a better salesperson.
And that's how you create a life that reflects the effort you're willing to put into it.
Three posts. One message.
STOP COLLECTING. STOP WAITING. START EXECUTING.
And remember:
The greatest sales tool you will ever own isn't artificial intelligence.
It's the disciplined, prepared, confident HUMAN BEING who knows how to use it.
Now go build your skills.
Go strengthen your mindset.
Go earn the business.
And go build your LIFE.
One Last Question for You…
What's the ONE part of your sales process that's costing you the most time, energy, or opportunities right now?
Prospecting? Objections? Follow-up? Organization? Closing?
Be honest.
Drop it in the comments. I read every one.
And if you know a salesperson who's working hard but struggling to get results, share this article with them.
Sometimes one new habit, one better question, or one change in perspective is where the turnaround begins.
Ace 😊
Ace Consulting Edge — Coaching • Training • Mentoring
Sales • Mindset • Personal Development
A Positive Mind Always Moves Forward.
